Reviews

5.0 from 9 Google reviews

Below are the five written Google reviews Priority Design & Service has published, plus three signed letters of recommendation from the presidents of general contracting companies the business has worked with directly. Nothing here is written by us.

What customers say on Google

“We have been working with Matt at Priority Design and Service for 30+ years and have never been disappointed. When our twenty year old air conditioning unit recently broke down, Matt carefully reviewed all of our options. His knowledge and honesty made it easy for us to make an informed decision.”

Ter Clay

Google review

“Thank you thank you to Matt from Priority Design and Service. He made a same day call and showed up exactly when he said he would. He was so professional and thorough, checking every detail in trying to figure out our AC problem.”

Kristina Jacobs

Google review

“We’ve been using priority design for many many years. Top-notch very thorough explains everything high-quality the best.”

Brenda Dever-Armstrong

Google review

“Top notch service. Top notch business. Top priority is contacting Priority Design & Service whenever I'm having A/C issues.”

Ryan Crane

Google review

“Always excellent service, very knowledgeable and always on time and professional!”

Jeff Bradley

Google review

Two of these reviewers name technicians Darrin and Alan directly for the work they did in the field.

A completed multi-family community built with Priority Design & Service's HVAC work, San Antonio metro.

Signed by the people who hired them

Letters of recommendation

These are not Google reviews. They are letters the business publishes itself, signed by the presidents of the construction and contracting companies it has worked with on multi-family construction projects.

Letter of recommendation

“I have personally known and worked with the owner, Mr. Matt Carson, since 2006 and in that time have found him to be extremely knowledgeable in all aspects of his business. Mr. Carson has assisted in everything from redesign to value engineering to resolving code issues, and from the bid phase through construction to warranty, Mr. Carson has always been prompt and performed exceptionally. Priority Design & Service has contracted with Crane Contracting Group, ltd. for both completed projects and projects in progress for an excess of 2600 multi-family units.”

Pat Crane

President and Owner, Crane Contracting Group, Ltd.

Letter of recommendation

“We found their team to be dedicated partners in our effort to provide quality product while maintaining strict deadlines. They staff our site with knowledgeable installers and competent supervisors. Their attention to detail, construction processes and quality management set them apart from others in their field. They always have a solution for any problem we present them with.”

Joseph S. Bakke

President, Independent Contractors Inc.

Letter of recommendation

“We found the Priority team very responsive to our needs and they stood behind their product with great support. Their attention to detail and constructive approach to problem solving made the building process very straightforward for us and our staff. In all of our shared projects, Priority Design & Service has proven to be positive, proactive, exceptional team players from beginning to end.”

Mark Gross

President, Concept Builders

Letter of recommendation

“I have known Matt Carson and Priority Design & Service for 6 years. They have kept my contractor grade heat pump operating at optimum efficiency for the entire time. When it was time to upgrade to a more efficient, more reliable heat pump, Matt and his team at Priority Design & Service were who I called.”

Jeff Morrow

Homeowner, San Antonio, Texas

Letter of recommendation

“Matthew Carson and his technicians are the most detailed and professionally oriented HVAC service company we have ever used. Their comprehensive tune-up of our system immediately improved the quality of the indoor environment in our home.”

M. Dupree

Homeowner, New Braunfels, Texas

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